Privacy Policy for FanAlert

Effective Date: August 16, 2025

FanAlert is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including the FanAlert mobile app, API, and related platforms.

1. Information We Collect

• Account Information: When you register, we collect your email address, password, and profile preferences. For external logins, we may collect your Google or Apple account identifiers.
• Device Information: We collect device data (such as device type, OS version, and unique device identifiers) to enable push notifications and improve app performance.
• Subscription Data: Your selected leagues, teams, and notification preferences are stored to deliver personalized alerts.
• Usage Data: We log interactions with the app, such as video views, notification receipts, and app usage statistics, using Application Insights and Firebase Analytics.
• Video Metadata: Highlight video information (title, URL, thumbnail, etc.) is stored and associated with your subscriptions and notifications.
• Communication Data: If you opt-in, we may send notifications via email or SMS. Your contact details are stored securely for this purpose.
• Network Device Data: If you opt-in, we store the user-provided IP addresses and labels of supported network devices for relevant in-app features. This data is stored for synchronization across devices and can be deleted at any time by the user using in-app functionality.

2. How We Use Your Information

• To authenticate users and manage accounts.
• To deliver push notifications and in-app alerts for new highlight videos.
• To personalize your experience based on your selected teams and leagues.
• To improve app functionality, monitor system health, and analyze usage patterns.
• To communicate with you regarding updates, support, or marketing (if you opt-in).
• To comply with legal obligations and protect against misuse or fraud.

3. Data Sharing and Disclosure

• We do not sell or rent your personal information to third parties.
• We may share data with trusted service providers (e.g., Firebase, Azure) for notification delivery, analytics, and infrastructure hosting. These providers are contractually obligated to protect your data.
• We may disclose information if required by law, regulation, or legal process.
• Aggregated, anonymized usage statistics may be shared for research or marketing purposes.

4. Data Security

• Your data is protected using industry-standard security measures, including encryption in transit (HTTPS), secure JWT authentication, and restricted access controls.
• Passwords are hashed and never stored in plain text.
• We regularly monitor and audit our systems for vulnerabilities.

5. User Controls and Choices

• You can update your profile, notification preferences, and subscriptions at any time via the app.
• You may opt-out of email or SMS notifications in your account settings.
• You may delete your account by contacting support or using the app's account deletion feature (if available).
• Push notification permissions can be managed in your device settings.

6. Data Retention

• We retain your account and subscription data as long as your account is active or as required by law.
• Upon account deletion, your personal data is removed from our systems within a reasonable period, except where retention is required for legal or security reasons.

7. Children's Privacy

• FanAlert is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us to request removal.

8. International Users

• Your information may be processed and stored in countries where our service providers operate. We comply with applicable data protection laws, including GDPR for EU users.

9. Changes to This Policy

• We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at support@littlefort.io.